Enhancing wellbeing since 2006

Talking therapy

Across every field of work, employees face a wide range of challenges that can impact their mental wellbeing and productivity. Talking therapies are designed to provide immediate, confidential support to help employees navigate these challenges and maintain a healthy work-life balance.

Empowering employees to thrive

In today’s dynamic and high-pressure work environment, it has become increasingly important for organisations to support the mental health and well-being of their employees. Our employee assistance programme (EAP) talking therapy offers a proactive solution to address the mental health needs of the workforce. EAP talking therapy provides employees with accessible, confidential counselling services that can be life-changing, both personally and professionally. These therapy sessions allow employees to speak openly about their concerns with trained professionals, covering everything from stress and anxiety to work-related conflicts and grief.

Work well, not unwell

By investing in our employee assistance programme, organisations not only support their employees’ emotional and psychological wellbeing, but they also enhance overall productivity and workplace morale. Mental health challenges can often lead to absenteeism, working while unwell, and decreased job performance. By addressing these issues, talking therapy can prevent long-term mental health problems from taking root, ensuring that employees remain engaged and productive. Furthermore, by offering confidential and professional mental health support, organisations signal their commitment to a compassionate and sustainable work environment, which can reduce staff turnover and foster loyalty. A mentally healthy workforce is not just a happier one, but a more efficient, creative, and resilient team that drives the company’s success.

Our accessible and confidential space

Talking therapy can help employees cope with a wide range of personal and work-related issues, including:

  • Stress management: Techniques to manage and reduce workplace stress
  • Anxiety and depression: Support for dealing with anxiety, depression, and other mental health conditions
  • Conflict resolution: Assistance in resolving conflicts with colleagues or management
  • Grief and loss: Counselling for coping with loss, whether personal or professional
  • Work-life balance: Strategies to achieve a healthier balance between work and personal life
  • Easy referral process: Employees can self-refer or be referred by their manager or human resource (HR) department, ensuring quick access to the support they need
  • Initial consultation: We conduct a thorough assessment to understand the employee’s needs and match them with the right therapist
  • Flexible sessions: Therapy sessions are scheduled based on the employee’s availability, with options for remote or in-person meetings
  • Ongoing support: We provide continuous support and follow-up to ensure long-term mental health improvement
  • Structured counselling: Up to 12 sessions using different therapeutic interventions, including solution-focused and cognitive behavioural therapy (CBT)
  • Experienced, accredited therapists: Our therapists are experienced in addressing a variety of mental health issues, including stress, anxiety, depression, grief and loss, work-life balance, and workplace conflicts
  • Confidential support: We prioritise confidentiality, ensuring that employees can seek help without fear of judgement or impact on their professional life
  • Flexible access: Employees can access therapy sessions at a time and place that suits them, whether through in-person appointments, phone calls, live chat, or secure video conferencing. Our team is available 24/7/365

The lasting benefits

With our employee assistance programme talking therapy, your organisation will experience lasting benefits that go beyond immediate support. These benefits create a supportive work culture and contribute to long-lasting personal and professional growth. 

  • Improved mental health: Ongoing emotional support helps employees manage stress, anxiety, and depression, leading to long-term mental wellbeing
  • Enhanced coping skills: Talking therapies teach employees coping mechanisms for managing challenges both in and outside of work, making them more resilient over time
  • Better communication: Therapy improves interpersonal skills, leading to healthier workplace relationships and a more harmonious work environment
  • Increased productivity: Reduced stress and better mental health contribute to improved focus, efficiency, and job performance in the long run
  • Work-life balance: Employees gain insight into how to manage personal and professional life more effectively, leading to sustained balance and reduced burnout
  • Early problem detection: EAP talking therapies can help individuals identify and address potential issues early, preventing long-term emotional or psychological problems
  • Greater employee retention: When mental health needs are addressed, employees are more likely to stay loyal to the organisation, fostering long-term retention

FAQ

Who can access the talking therapies through the EAP?

All employees (and sometimes their family members) are eligible to access EAP services. Specific eligibility may vary based on your employer’s policies, so it’s best to check with your HR department.

Talking therapies can address a wide range of concerns, including:

  • Stress
  • Anxiety and depression
  • Work-life balance
  • Relationship difficulties
  • Bereavement
  • Addiction
  • Trauma
  • Self-esteem issues

All talking therapies and EAP services are confidential. Information is not shared with your employer without your consent, except in extreme cases where there may be a risk to your safety or the safety of others.

You can access services by:

  • Calling the EAP helpline
  • Booking online through the EAP portal
  • Contacting your HR department for guidance

No, talking therapies provided through an EAP are free to employees, as the costs are covered by the employer. In some cases, there may be a limited number of free sessions, with additional sessions available at a discounted rate.

Typically, therapy sessions last 50 minutes to an hour. The number of sessions you may receive can vary depending on your needs and the specific program offered by your employer.

During your first session, the therapist will ask about your current concerns and explore your emotional and psychological well-being. This is an opportunity to understand your goals and to develop a plan to address them in future sessions.

Some EAPs allow you to select a therapist from a list of available professionals, while others will match you based on your needs. If you feel the therapist isn’t a good fit, you can request a change.

Yes, many talking therapies and EAP programs offer virtual counselling sessions via phone or video call, making it easier to access support at a time and place that suits you.

Most EAPs offer 24/7 access to helplines, and you may be able to schedule therapy sessions at times that work best for you, including evenings and weekends.

Talking therapies can help you manage difficult emotions, develop coping strategies, gain new perspectives, and improve your overall mental health and resilience.

Everyone’s journey is different. Some people may feel better after a few sessions, while others may need more time. The goal is to progress at your own pace with the support of your therapist.